Use Recent Audit Findings to Improve Documentation

This will be a live virtual event offered during SW Regional - Virtual Event

The Centers for Medicare and Medicaid Services (CMS) hired Strategic Health Solutions (SHS) to audit the documentation for swaths of chiropractors throughout the country. The first round of audit findings has been published and the majority of DCs audited failed miserably. Six core documentation principles were consistently found to be lacking as a common denominator throughout the audit findings. This timely session will explore each of the six core issues found, identify the weakness that caused the failure, and educate providers on the best way ensure their documentation meets the standards.

Target Audience

Doctor of Chiropractic
Certified Chiropractic Physician's Assistant

Learning Objectives

Because of this session, attendees can expect the following outcomes and learning objectives:

  • Recognize the key documentation components required by the state boards, Medicare, and third-party payers
  • Compose documentation that meets the required elements, while avoiding missteps most commonly found in audits
  • Appraise and self-audit existing documentation, looking for key factors known to be oft missing, and understand what to do to correct the deficiency
Course summary
Available credit: 
  • 2.00 Certified Chiropractic Physicians Assistant (CCPA) CE
Course opens: 
Course expires: 

Speaker: Kathy Mills Chang, MCS-P, CCPC

Since 1983, Kathy Mills Chang has been providing Chiropractors with hands-on training, advice and tools to improve the financial performance of their practices.

A well-known and sought-after speaker, Kathy Mills Chang have served in National and State level Chiropractic Organizations, sits on diverse boards and advisory councils related to the profession, and is frequently invited to address Chiropractors in important conferences and seminars around the country.

In 2007, Kathy Mills Chang, Inc. was created to streamline, develop and offer a broader range of Chiropractic solutions aimed to effectively assess and enhance the financial performance of the Chiropractic practitioners in the areas of coding, insurance, patient financial procedures, Medicare and compliance. Our training and implementation arm, KMC University, delivers these solutions through personal and virtual vehicles, making the implementation quick and cost-effective. You can find out more about KMC University at


Available Credit

  • 2.00 Certified Chiropractic Physicians Assistant (CCPA) CE


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