The National - MUST KNOW BILLING AND CODING REQUIREMENTS: The No Surprises Act and Billing LBP X-Rays -Update from Florida Blue

This will be a live virtual event offered during The National - Virtual Event

Course Description: The Course will instruct attendees on the No Surprises Act (NSA), a January 1st, 2022, law impacting physicians who treat uninsured or self-pay patients. The law is mandatory and applies to most physicians. The presenters will teach attendees how to get through the NSA, including the Good Faith Estimate required for these patients. Next, the NCQA HEDIS measures are having a burgeoning impact on all disciplines. Florida Blue has incorporated the NCQA HEDIS measures for low back pain patients. For the first time, the FCA is hosting Florida Blue’s FEP Senior Medical Director, Dr. Maria Flaquer, MD, to teach attendees about the NCQA’s HEDIS measure and its documentation and coding impact on x-rays for low back pain.

Target Audience

Doctor of Chiropractic
Certified Chiropractic Physician's Assistant

Course summary
Available credit: 
  • 2.00 Doctor of Chiropractic (DC) CE
    • 2.00 Documentation & Record Keeping (DOC) credit
Course opens: 
Course expires: 


Kimberly Driggers, JD

Kimberly A. Driggers is the owner of Driggers Law, PA, where she represents the Florida Chiropractic Association as its Assistant General Counsel and serves as one of their Lobbyists.  For the prior twenty-plus years, Ms. Driggers was in private practice in Orlando and Tallahassee, Florida, initially representing the interests of insurance companies in their defense of injury and insurance claims.  After a number of years and for the majority of her practice, she put her insurance knowledge to use in representing medical providers, injured patients, and homeowners in the denial of insurance benefits, litigating insurance claims in courts throughout Florida.

Ms. Driggers is well known in the area of Personal Injury Protection insurance law (No-Fault or PIP insurance) and has authored numerous articles, testifies regularly in the Florida Legislature, and lectures for the Florida Chiropractic Association throughout the State of Florida.  She is a longstanding member of the National Association of Chiropractic Attorneys.

In August 2019, Ms. Driggers became the first Non-Chiropractor and seventh woman since 1963, to be elected to the National Board of Chiropractic Examiners, the international testing agency for the chiropractic profession that develops, administers and scores standardized exams for the chiropractic profession.

She received her B.A. in Psychology Magna Cum Laude from Rollins College in Winter Park, Florida in 1990.  Ms. Driggers attended the Florida State University College of Law, receiving her J.D. in 1994.

Michael Coates, Esq.

President, Founder and Disruptor-in-Chief

Michael L. Coates is president and founder of, a national do-it-yourself educational online portal for providers accepting personal injury patients on lien, and Medical Lien Recovery, a full-service lien negotiations firm that has helped hundreds of California medical services providers win far higher resolutions against attorneys in thousands of patient cases.

He also has developed many of the innovative tools that are helping providers do business better in PI, including best-in-class medical lien agreements considered the strongest in the industry at protecting providers’ rights.

Michael is a California-licensed attorney and a highly experienced national authority in medical and personal injury lien law and a pioneer and recognized innovator in the emerging field of medical lien recovery. He has more than 30 years of experience in personal injury litigation, medical lien law, contract development and negotiations, dispute resolution and risk management, and business management and operational efficiency.

A coach, instructor and mentor, Michael has presented at several leading professional association conferences and webinars, including those presented by the California Chiropractic Association, which named him its 2020 Professional Affiliate of the Year; ChiroHealthUSA; and the Foundation for Chiropractic Progress (F4CP). He also serves on several ChiroCongress subcommittees supporting its national five-year chiropractic industry strategic plan. His work in the lien area has been published by several association publications, as well as by Chiropractic Economics. Personal InjuryMade

Maria Flaquer, MD

Maria A. Flaquer, MD, is the Senior Medical Director for the Federal Employee Program® (FEP) at Florida Blue. She joined Florida Blue as the FEP medical director of care management in 2018 and was promoted to her current role, with responsibility for the overall clinical performance of Florida Blue’s FEP member population. These responsibilities entail improving NCQA HEDIS quality measures for FEP members, supporting the FEP provider network, and leading a team of FEP Utilization Management medical directors.

Before joining Florida Blue, Dr. Flaquer spent 20 years in a variety of clinical and administrative practice settings. She opened her de novo Family Medicine practice as a solo practitioner in 2006 and cared for the community of Allen, Texas. Dr. Flaquer also served as Regional Medical Director of Florida for Humana and worked for Texas Health Physicians Group at their Texas Health Resources facilities.

Dr. Flaquer is a board-certified Family Physician. She received her medical degree from Universidad Central de Venezuela and completed her residency in Family Medicine at the University of Texas Southwestern (UTSW) Parkland Hospital. She also completed the Yale School of Management Executive Education for Health Management program.


Available Credit

  • 2.00 Doctor of Chiropractic (DC) CE
    • 2.00 Documentation & Record Keeping (DOC) credit
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